LodestarDigital
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Email, SMS & loyalty that compounds.

Fully managed email, SMS, and loyalty programs that turn one-time buyers into lasting lifetime value. Live in about two weeks, no long-term contract, no internal staff required.

42.8%
Avg. email open rate
18.3%
Avg. SMS click-through
$12.35
Revenue per message
3,528%
Peak campaign ROI
The profit layer

The revenue most brands leave on the table.

Acquisition gets the attention. Retention gets the profit. We build the lifecycle programs that turn a first purchase into a second, a tenth, and a referral.

Fully managed, from strategy to send: loyalty, automation, segmentation, and reporting, run by a senior team inside your existing stack.

CRM management
What's included

Everything, fully managed.

Loyalty Program Management

Design, backend configuration, competitor rewards analysis, enrollment campaigns, and ongoing management, without internal staff.

Lifecycle Automation

Welcome series, 30/60/90-day win-backs, post-purchase follow-ups, birthday, and behavior-triggered flows running around the clock.

Segmentation

Your database segmented by purchase frequency, value tier, and behavior, so every message is relevant.

Campaign Design

On-brand templates and workflows, written, designed, and built for you.

Deliverability

Domain warmups and list hygiene that lift open rates and keep you out of spam.

Reporting & LTV

Revenue attribution, cohort analysis, and LTV modeling in dashboards you own.

Your stack

Built on the tools you already use.

We work inside your existing platforms, or help you choose the right ones.

Any Major Platform

Klaviyo, Mailchimp, OmniSend, and leading CRM and loyalty platforms.

Data-Driven Triggers

Behavior, purchase, and timing signals fire the right message at the right moment.

Compliance Built In

Consent, suppression, and opt-out handled correctly across email and SMS.

How it works

The process.

01

Audit & Benchmark

We review your current systems, list, and flows, and benchmark against competitors.

02

Segment

Your database is segmented by frequency, value, and behavior.

03

Design & Build

Templates and automated flows built to your brand and switched on.

04

Launch & Optimize

Campaigns go live and we optimize continuously against revenue per message.

Our standards

How we operate.

2-Week Launch

From kickoff to first campaign in about two weeks.

No Long-Term Contract

Month-to-month. We earn the renewal every month.

370,000+ Members

Loyalty programs run at scale across our client base.

Senior Hands

The specialists who win your account are the ones who run it.

Built to work with your stack

KlaviyoMailchimpOmniSendHubSpotShopifyTwilio
FAQ
Which platforms do you work with?

Klaviyo, Mailchimp, OmniSend, and major CRM and loyalty platforms. We work inside your existing stack or help you pick the right one.

How fast can we launch?

Typically about two weeks, with no long-term contract.

What flows do you build?

Welcome series, 30/60/90-day win-backs, post-purchase, birthday, and behavior-triggered campaigns.

Do I need internal staff?

No. It's fully managed, from strategy to send.

How do you measure success?

Revenue per message and attributed revenue, not vanity opens. You see it all in dashboards you own.

Can you improve our deliverability?

Yes. Domain warmups and list hygiene routinely lift open rates and keep you inboxed.

Let's grow your retention.

Start a project →